Document Management, Print, Mail, and Notification Solutions
DMP BPO helps organizations turn source data into customer documents, produce and mail those documents, monitor production, send approved notifications, and retain document images for later retrieval. Services can be used individually or connected around the client’s existing process.
Solutions That Can Work Together
Each service has its own page and can be scoped independently. DMP can also connect the services into one production workflow.
Built Around Your Existing Process
DMP does not require every client to replace its current systems. A program may begin with source data, an approved template, or a fully composed print-ready file.
During scoping, DMP reviews the document type, file specifications, volume, schedule, approval rules, mailing needs, notifications, reporting, and archival requirements.
01
Review the current workflow
Identify the files, documents, systems, schedules, and manual steps already in place.
02
Select the services required
Connect composition, production, mailing, notifications, tracking, and archival.
03
Define implementation details
Confirm file transfer, approvals, production rules, access, reports, and support responsibilities.
Security all throughout the process.
DMP reviews file transfer, user access, approval roles, reporting, document retrieval, and retention requirements with each client.
Our systems align with the security controls outlined in NIST SP 800-171.
Specific access and production controls depend on the services and workflow selected for the program.