Client Information System for Document Production

DMP BPO’s Client Information System gives you a central view of production files, jobs, products, records, and individual documents. Users can review file-level proofs, view composed PDFs, and monitor production information as documents are produced.

Production Information From the File to the Individual Document

CIS is designed to give authorized users information about the work DMP BPO is producing for you. The interface can provide a single view of files, jobs, products, records, and individual document PDFs.

The exact features available to your team depend on the services included in the production process. CIS access is provisioned directly during implementation rather than self-registration.

CIS Functions

  • View individual PDFs
  • Approve jobs before production
  • View files and jobs
  • Follow individual documents
  • Review file-level proofs
  • Monitor production statistics
  • View products and records
  • Access archived document images

How CIS Supports Document Production

CIS connects proof review, production information, document-level records, and retrieval in one authorized interface.

Proof Review and Approval

Users can review individual composed PDFs and approve PDFs on a file basis before production. This provides a defined review point for form, data, or messaging changes.

Approval roles and workflow rules are established during implementation.

Production Information

CIS can display information about production files, jobs, products, records, and individual documents. Production statistics update as documents are produced.

The interface is configured around the production information and document access required for your program.

Document-Level Visibility

Piece-level information can follow records through the DMP BPO production workflow and the USPS delivery channel. Individual PDFs can also be made available for authorized review and retrieval.

USPS information can provide mail-stream activity for eligible pieces. The specific reports available are confirmed for your program.

CIS Access Is Set Up During Implementation

DMP BPO provides CIS access during implementation when your production workflow requires it. Authorized users and access roles are established directly with your team.

Implementation may include additional security setup based on your process and access requirements.

Client Information System Questions

DMP BPO provisions access directly during implementation when your workflow uses CIS. There is no self-registration process.

Yes. CIS can support file-level PDF review and approval before the approved production process begins.

CIS can provide a central view of files, jobs, products, records, production statistics, and individual-document information. The exact view depends on your configuration.

CIS can include production and USPS mail-stream information. Scan activity provides visibility into the mail stream but does not by itself confirm that the final recipient received the piece.

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